NHTSA Complaint #11072441 — 2017 FORD EXPLORER

EXHAUST SMELL IN PASSENGER CABIN LIGHT HEADED, NAUSEA, FLARED UP MY MIGRAINES. COMPLETE NEGLIGENCE ON BEHALF OF DEALERSHIP TO SELL ME VEHICLE AND NOT SHARE INFORMATION REGARDING THIS HEALTH CONCERN. IN ADDITION, THEY MENTION THE 'RECALL' AND FAIL TO ADDRESS IT. I BRING IT BACK, THEY FAILED TO FIX AGAIN AND NEVER TOLD ME. IT WASN'T UNTIL ABOUT A MONTH LATER...GETTING HEADACHES AND NAUSEA I CALLED JUST TO CONFIRM THE RECALL WAS ADDRESSED, ONLY TO LEARN THEY NEVER FIXED IT BECAUSE THEY NEEDED A PART. AFTER FLIPPING OUT ON THE SERVICE MANAGER AND GENERAL MANAGER...THEY SAID IT'S A 'A CUSTOMER SATISFACTION ACTION' ITEM...NOT A RECALL! BUT YET LICCARDI FORD INWATCHING NJ HORRIBLE!!! HOW COULD THEY BE SOOO NEGLIGENT! EVEN AS MUCH AS TO SAY IT'S BEEN NOTICED OR OBSERVED MORE IN POLICE EXPLORERS, BUT BE AWARE OF A PREEXISTING CONCERN! INSTEAD...NEGLIGENCE THAT LED TO ME GETTING NAUSEOUS AND SMELLING IT ON MY OWN TO CALL THEM AND FIND OUT THEY NEVER FIXED IT!!