NHTSA Complaint #11072410 — 2014 CHEVROLET SONIC UNKNOWN OR OTHER

Complaint Details

ODI Number	11072410
Vehicle	2014 CHEVROLET SONIC
Component	UNKNOWN OR OTHER
Date of Incident	February 1, 2018
Date Filed	February 12, 2018
Mileage	58,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHILE PARKING THE VEHICLE, THE CONTACT NOTICED THAT THE SHIFTER BECAME STUCK AND WAS NOT ABLE TO GO INTO PARK, WHICH CAUSED THE KEY TO BECOME STUCK. THE DEALER WAS CONTACTED (MOUNTAIN VIEW CHEVROLET, 890 RIVERFRONT PKWY, CHATTANOOGA, TN 37402) AND DIAGNOSED THAT THE FAILURE WAS THE SHIFTER ASSEMBLY, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS 20,000 MILES OVER THE WARRANTY; THEREFORE, THEY WERE NOT RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 58,500.

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