NHTSA Complaint #11627237 — 2014 CHEVROLET SONIC UNKNOWN OR OTHER

Complaint Details

ODI Number	11627237
Vehicle	2014 CHEVROLET SONIC
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2018
Date Filed	November 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

Factory Radio. It will turn on and there is sound, but the screen is frozen. You can see everything on the screen, but if you press something on there it doesn’t do anything. Also, you can’t control it from the steering wheel either. I already removed the battery cables for 30 minutes and that didn’t correct the issue. It’s my opinion that the radio needs a software update. I have seen where other Chevy Sonic models and different years have had this exact issue with the radio, because you recalled and fixed them. This issue needs to be corrected.

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