NHTSA Complaint #11072388 — 2011 DODGE GRAND CARAVAN

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11072388
Vehicle	2011 DODGE GRAND CARAVAN
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	February 2, 2018
Date Filed	February 12, 2018
Mileage	98,147 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FEBRUARY 2,2018 DODGE GRAND CARAVAN TURNED OFF AND PARKED IN DRIVE WAY MY DAUGHTER COMES IN AND SAID THE VAN SOUNDS LIKE IT'S STILL RUNNING WENT OUT AND HEARD WHAT SHE HEARD ALSO CHECK ON THIS THREE TIMES BEFORE GOING TO BED( THIS NOISE CAME FROM THE GAS TANK). THE NEXT DAY 02/03/2018 NOISE WAS NOT THERE ANYMORE. I HAD SCHEDULE RECALL WORK TO BE PERFORM ON 02/05/2018 BUT RE-SCHEDULE WITH SERVICE ADVISOR FOR 02/06/2018 CAR WOULD NOT START KEY STUCK IN IGNITION SWITCH. TOW TRUCK PICKED UP 02/07/2018 TOOK TO DEALERSHIP EXPLAIN WHAT HAPPEN I WAS TOLD BY THE SERVICE ADVISOR TO EXPECT A CALL ON FRIDAY 02/09/2018 CALL CAME DEAD BATTERY(NEW BATTERY 01/24/2018) AND THE TIPM KIT WAS NEEDED. THIS VEHICLE 2011 DODGE GRAND CARAVAN TIPM SHOULD BE LISTED AS A RECALL. I STARTED LAST YEAR HAVING STARTING CONCERNS WITH THIS VAN NOT WANTING TO START.

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