NHTSA Complaint #11363556 — 2011 DODGE GRAND CARAVAN

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11363556
Vehicle	2011 DODGE GRAND CARAVAN
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	October 8, 2020
Date Filed	October 9, 2020
Mileage	930,027 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

OCTOBER 8,2020 I WAS DRIVING STRAIGHT DOWN HILL ON A CITY STREET IN PUYALLUP, WA WHEN THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I HAD NO STEERING, BRAKES, OR ANYWAY TO CONTROL THE VEHICLE. I MANAGED TO COAST INTO A NEARBY LOWES HARDWARE PARKING LOT AND RAN INTO A BARRIER IN ORDER TO STOP. I WAS LUCKY THERE WERE NO PEOPLE OR OTHER CARS IN MY PATH OF TRAVEL WHEN I ENTERED AS I WAS UNABLE TO STOP. I CALLED MY INSURER, GEICI, AND ARRANGED FOR THE VEHICLE TO BE TOWED. TOWING WAS PERFORMED BY ENGELS TOWING , PUYALLUP, WA (253) 845-0034. CHECKING ONLINE I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THE FUEL PUMP AND NO RECALL HAS BEEN ISSUED. I BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE. I, MY FAMILY, OR OTHERS COULD HAVE BEEN SERIOULY INJURED OR KILLED.

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