NHTSA Complaint #11317196 — 2011 DODGE GRAND CARAVAN

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11317196
Vehicle	2011 DODGE GRAND CARAVAN
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 9, 2020
Date Filed	March 10, 2020
Mileage	175,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

SLIDING PASSENGER DOORS ON BOTH SIDES OF VAN REFUSE TO OPEN OR UNLOCK. DOORS CANNOT BE OPENED MANUALLY, WITH KEY FOB OR WITH THE BUTTON ON THE INTERIOR OF THE CAR. THIS PREVENTS PASSENGERS IN REAR (USUALLY CHILDREN) FROM BEING ABLE TO EXIT THE VEHICLE, WHICH COULD BE PARTICULARLY DANGEROUS IN THE EVENT OF A CRASH.

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