NHTSA Complaint #11072300 — 2007 BMW X3

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11072300
Vehicle	2007 BMW X3
Component	ENGINE
Date of Incident	May 11, 2017
Date Filed	February 12, 2018
Mileage	186,123 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

SINCE THE BEGINNING OF NOVEMBER BMW CONFIRMED ME THAT MY CAR HAS 2 RECALL INVOLVING PCV VALVE AND SEAT OCCUPANT DETECTION MAT. MY CAR IS OVERHEATING AND I CAN SMELL PLASTIC SMELL . THE SMOKE COMES FROM THE HOOD COMPARTMENT WHEN AND I HAVE TO TOW THE CAR TO BMW MINNETONKA. I WAS SO SCARED TO DRIVE VEHICLE IN SUCH CONDITION AND I HAVE TRIED SO MANY TIME TO GET THESE ISSUE RESOLVED OR GET ALTERNATIVE TRANSPORTATION WHICH BMW GAVE ME AUTHORIZATION THROUGH BMW REPAIR CENTER IN MINNEHAHA, MN. BUT UNTIL NO LOANER VEHICLE IS GAVE TO ME NOR MY CAR IS NOT COMPLETELY REPAIRED. I STILL HAVE THE CAR WITH BMW MINNETONKA AND THE SERVICE MANAGER WOULD ASK ME TO TALK TO BMW SERVICES AND WHEN I TALK TO BMW SERVICES THEY ALSO ASK ME TO TALK TO MY SERVICE MANAGER. I NEED HELP TO GET THE ALTERNATIVE TRANSPORTATION. THANKS

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