NHTSA Complaint #11677422 — 2007 BMW X3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11677422
Vehicle 2007 BMW X3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I’m writing to escalate an unresolved issue following a recent airbag takata recall repair performed at BMW of Manhattan on my 2007 BMW X3 VIN [XXX] ) , license [XXX] Prior to the recall service, there were no airbag or SRS warning lights on my dashboard. Immediately after the repair, however, the airbag light appeared, and I have since been informed by the dealership that it is unrelated to their work and my responsibility to address — despite this issue arising only after their service. This raises serious safety and liability concerns, especially considering the recall involved the airbag system. I respectfully request: A formal investigation into the cause of the warning light A no-cost diagnostic scan by the dealer to confirm or rule out installation error Assistance in resolving the issue promptly under BMW’s recall and warranty obligations. I have documentation from the service visit and can provide photos or service reports upon request. I was never given a document when I first picked up my car and would like to know what was exactly done to my vehicle since your service advisor strongly believes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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