NHTSA Complaint #11071711 — 2010 MAZDA MAZDA5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11071711
Vehicle	2010 MAZDA MAZDA5
Component	STEERING
Date of Incident	February 3, 2018
Date Filed	February 8, 2018
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

FRONT SWAY BAR BUSHINGS WERE REPLACED NO LESS THAN 3 TIMES BY THE DEALER UNDER WARRANTY. THE SYMPTOM IS A CLUNKING OR THUMPING NOISE ON ROUGH OR WASHBOARDED ROADS. THE SWAY BAR IS .908 INCHES IN DIAMETER AND THE WALL THICKNESS OF THE BUSHINGS IS APPROXIMATELY .25 INCHES. THEY ARE RUBBER FROM MAZDA AND APPARENTLY, CHANGING THEM EVERY 20K MI OR SO ARE NOT ADEQUATE FOR THE APPLICATION. SEEMS THAT THERE IS A KNOWN ISSUE BY MAZDA FOR THIS BUT ONE OF THE BUSINING THAT WAS JUST REMOVED 2/3/18 WAS TORN NEARLY IN HALF ACROSS BETWEEN THE SWAY BAR AND THE CROSS MEMBER. IF THESE WERE IGNORED AND THE BUSHINGS COMPLETELY FELL OUT OF THE BRACKETS THER WOULD BE ENOUGH MOVEMENT OF THE SWAY BAR TO CAUSE INTERFERENCE IN STEERING THE VEHICLE DUE TO THE FULLY ARTICULATED DESIGN OF THE SWAY BAR ENDLINKS. THIS HAS THE POTENTIAL TO BE A DEADLY ISSUE.

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