NHTSA Complaint #11252674 — 2010 MAZDA MAZDA5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11252674
Vehicle	2010 MAZDA MAZDA5
Component	STEERING
Date of Incident	July 29, 2019
Date Filed	September 1, 2019
Mileage	147,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

JULY 29, 2019 VEHICLE IN MOTION ON EXPRESSWAY. SUDDEN LOSS OFF POWER STEERING WHICH LEFT ME WITHOUT THE ABILITY TO TURN STEERING WHEEL. AFTER APPROXIMATELY 90 SECS POWER STEERING RETURNED TO NORMAL. EXITED EXPRESSWAY AND CHECKED POWER STEERING FLUID LEVELS. FLUID LEVELS WERE CORRECT ACCORDING TO MANUFACTURER RECOMMENDATION. CONTINUED TO OPERATE VEHICLE BUT STAYED ON CITY STREETS. EXPERIENCED INTERMITTENT LOSS OF POWER STEERING WHILE NAVIGATING THROUGH A WALMART PARKING LOT. AUGUST 27, 2019 STARTED VEHICLE AT MY RESIDENCE. VEHICLE IS ALWAYS PARKED IN OUR GARAGE. POWER STEERING NOT ENGAGING. DROVE TO TUFFY DEALER FOR INSPECTION. TECHNICIAN STATES POWER STEERING PUMP HAS FAILED.

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