NHTSA Complaint #11071545 — 2017 RAM 1500

TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR