NHTSA Complaint #11066805 — 2017 AUDI Q7

WE PURCHASED OUR Q7 FEB OF 2017. IT WAS A CPO WITH 10K MILES. PART OF THE DEAL WAS THEY HAD TO CHANGE HE TIRES. THE FRONT TIRES LOOKED LIKE THEY WERE CHEWED UP OR TEARING UP. THEY CHANGED THE TIRES. THEN ABOUT 2K MILES LATER IT STARTED DOING THE SAME THING ON THE NEW TIRES. SAME CHEWED OR TEARING UP LOOK. WE TOOK IT TO AUDI. WE HAD THE GOODYEAR EAGLE SPORT ALL SEASON TIRES. THEY CHANGED THE TIRES AGAIN. THEN SAME ISSUE AGAIN ABOUT 1500K MILES. SO FINALLY THE GM PLACED NEW SET OF PIRELLI TIRES ON ALL 4 TIRES. NOW IT'S ONLY ABOUT 1500K MILES STILL DOING THE SAME ON THE NEW SETS OF TIRES. AUDI CLAIMS THAT THERE'S NO ISSUES AND BLAMES ITS THE ROAD THAT WE DRIVE. WE'VE NEVER TAKEN IT OFF ROADING OR ANY DIRT ROADS. ONLY REGULAR STREET ROADS. A FRIEND OF OURS THAT WORKS A LOCAL TIRE SHOP AND HE SAYS IT'S AN ALIGNMENT ISSUE. I'M NOT SURE IF AUDI HAVE LOOKED AT THEIR SPECS ON THE ALIGNMENT AND MAYBE OFF ON THE NUMBERS. WE ALSO FILED A COMPLAINT WITH AUDI DIRECTLY BUT THEY SAID THEY CAN'T DO ANYTHING FOR US. WE ALSO FOUND OUT THERE'S ALREADY A BULLETIN GOING ON ABOUT THE ISSUE WITH THE TIRES THROUGH AUDI. BUT STILL NO RECALLS.