NHTSA Complaint #11319314 — 2017 AUDI Q7

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11319314
Vehicle	2017 AUDI Q7
Component	WHEELS
Date of Incident	March 24, 2020
Date Filed	March 26, 2020
Mileage	17,368 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THIS 2017 VEHICLE HAS 17,400 MILES. OEM TIRES HAVE BEEN ROTATED AT 5037, 12,306 AND 14,218. VEHICLE DELIVERED TO ME ON 6/22/17 AS BRAND NEW. ALIGNMENT ON 3/24/20 BY AUDI. TOTAL TOE-IN FOR FRONT AND REAR IN SPECIFICATION ALONG WITH OTHER PARAMETERS. OUTER EDGES OF TIRES ARE FAILING. CHUNKS OF RUBBER ARE EITHER FLAKING OFF OR VERY ROUGH. GOODYEAR TIRE - 285/45R20 112H XL EAGLE SPORT A/S ROF AOE. RUN FLATS. BASED ON INTERNET SEARCHES OF GOODYEAR TIRE AND AUDI OWNER WEBSITES MANY (10+) INDIVIDUALS HAVE NOTED THIS EXACT FAILURE MODE ON THIS PARTICULAR VEHICLE/TIRE COMBINATION. MOST HAVE HAD TO REPLACE THE TIRES. I WILL REPLACE THE TIRES AS WELL DO TO SAFETY CONCERN AND ROAD NOISE.

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