NHTSA Complaint #11066087 — 2003 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED WHEN HE ATTEMPTED TO USE THE HEAT AND SMOKE APPEARED UNDERNEATH THE GLOVE COMPARTMENT BOX. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONNECTED PLUG TO THE BLOWER MOTOR RESISTOR MELTED THE WIRES AND PLASTIC CAP THAT SURROUND THE RESISTOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO BYFORD CHRYSLER DODGE JEEP RAM OF CHICKASHA (3121 S 4TH ST, CHICKASHA OK 73018) FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.