NHTSA Complaint #10216673 — 2003 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Complaint Details

ODI Number	10216673
Vehicle	2003 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Date of Incident	November 15, 2005
Date Filed	February 1, 2008
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NM

Consumer Description

ALMOST IMMEDIATELY AFTER THE WARRANTY RAN OUT, THE PASSENGER SIDE OF THE AUTOMATIC ZONE CONTROL STOPPED PUTTING OUT HEAT, ONLY COLD. THEN ABOUT 5000 MILES LATER THE ENTIRE VEHICLE STOPPED PUTTING OUT HEAT ALTOGETHER. THIS IS A VERY DANGEROUS SAFETY ISSUE DUE TO THE FACT THAT THERE IS NO WAY TO KEEP THE WINDSHIELD CLEAR OF ICE AND FOG. THIS MAKES THE VEHICLE UNUSABLE DURING HALF OF THE YEAR. THIS IS A WELL KNOWN, COMMON PROBLEM THAT SHOULD HAVE A RECALL PLACED FOR THE REPAIR. THERE HAS NOT BEEN ANY ACTION TAKEN YET TO REPAIR THIS PROBLEM BECAUSE IT IS SO EXPENSIVE TO HAVE REPAIRED. ($800 TO $1500). *TR

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