NHTSA Complaint #11065569 — 2017 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11065569
Vehicle	2017 FORD FOCUS
Component	POWER TRAIN
Date of Incident	January 5, 2018
Date Filed	January 28, 2018
Mileage	1,896 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

DRIVING DOWN INTERSTATE 97 AT 65 MPH SHIFT TO 6 GEAR AND CLUTCH PETAL STUCK TO FLOOR, SMELL OF CLUTCH BURNING , PULLED TO SIDE OF ROAD TURNED CAR OFF. REACH DOWN AND TRY TO PULL CLUTCH PETAL BACK UP AND IT WOULD NOT COME BACK UP. WAITED 30 MIN, TRY AGAIN, COULD NOT PULL IT UP. CALL FOR TOW TRUCK.. CALL BOB BELL FORD SERVICE DEPT. THEY STATED IT A WEAR PART AND IT WAS NOT COVER BY WARRANTY, I TOLD THEM WITH ONLY 1896 MILES ON IT, THEY STATED AGAIN IT A WEAR PART. I CALL FORD CUSTERMER SERVICE AND THEY GAVE ME A COMPLAINT NUMBER AND GOT BACK WITH ME AND THEY SAID NOT COVERED IT A WEAR PART.

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