NHTSA Complaint #11065568 — 2017 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11065568
Vehicle	2017 FORD FOCUS
Component	ENGINE
Date of Incident	January 24, 2018
Date Filed	January 28, 2018
Mileage	5,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

DRIVING CAR , CHECK ENGINE LIGHT CAME ON AT 5800 MILE, SCAN TOOL STATED CODE P0340 AND P0344, REPLACE CAM SENSOR. CLEAR CODES, DROVE CAR 3 DAYS 5980 MILE ,CHECK ENGINE FLASH COUPLE TIME AND STAY ON STARTED SMELL OIL AND SOUND LIKE IT WAS MISFIRING, SCAN IT AGAIN AND IT SAID CODE P0340 AND P0344, CALLED DEALER BOB BELL FORD GLEN BURNIE MD. TOLD ME NEXT OPENING FOR APPOINTMENT WOULD BE WEEK 1/2 , I SAID OK. TOOK CAR THERE, THEY CALLED AND SAID THERE A HOLE IN PISTON # 4 , NEED NEW ENGINE AND NOT COVER UNDER WARRANTY BECAUSE OF MODIFICATION, I ASK WHAT MODIFICATION AND THEY SAID CALL FORD MOTOR, WE DON'T HAVE ANY PAPER WORK. CALLED FORD MOTOR CUSTOMER SERVICE , THEY SAID CALL BOB BELL. COMPLETE RUN AROUND.

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