NHTSA Complaint #11065340 — 2017 HONDA CIVIC

I PURCHASED A 2017 HONDA CIVIC 5/16. IT NEEDED A TIRE REPLACEMENT 2 WEEKS LATER. A REPLACEMENT TIRE WAS PUT ON BY A TIRE SHOP. THEY REPLACED A CONTINENTAL PROCONTACT WITH A CONTINENTAL CONTIPROCONTACT OF THE SAME SIZE. SINCE THEN THE TPMS ERROR MESSAGE HAS NOT BEEN ABLE TO BE RESET. AFTER 7 MONTHS I WAS FINALLY TOLD THE "NEWLY" DESIGNED 2017 TPMS REQUIRED ALL 4 TIRES TO BE OF THE EXACT TIRE MODEL AND TREAD WEAR FOR IT TO BE RESET. MEANING WE HAVE TO REPLACE ALL 4 TIRES NOW WITH ONLY 12,000 ON THEM. OR DRIVE WITH A THE TPMS WARNING ON UNTIL THEY NEED TO BE REPLACED. I HAVE CONTACTED HONDA AND THEY TOLD ME IT WAS NOT THEIR ISSUE, AND I SHOULD HAVE READ THE MANUAL VERY CLOSELY TO SEE ONE CANNOT JUST REPLACE 1 TIRE.......THE HONDA SERVICE SHOP DIDN'T KNOW ABOUT THIS NEW ENGINEERING REQUIREMENT EITHER AS THEY HAVEN'T HAD TO REPLACE 2017 TIRES YET. I FEEL THIS IS A UNFAIR AND UNSAFE ISSUE. THE ORIGINAL TIRE SHOP WAS CONTACTED AND TOLD ME THEY DID NOT KNOW ABOUT THIS "HONDA" ISSUE WHEN THEY REPLACED THE TIRE 7 MONTHS AGO. THE TIRES "LOOK" EXACTLY THE SAME. DRIVING WITH THE CAR AS IT IS NOW, WITH THE TPMS ALWAYS ON DESPITE ADEQUATE TIRE PRESSURE, DOESN'T SEEM TO BE A "SAFE" OPTION EITHER. IF ONE OF THE OTHER 3 TIRES HAS A FAILURE, WITH THE TPMS ALREADY ACTIVATED, HOW WILL WE BE WARNED.....THANK YOU FOR YOUR ATTENTION TO THIS PROBLEM.