NHTSA Complaint #11064455 — 2016 MERCEDES-BENZ E350

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11064455
Vehicle 2016 MERCEDES-BENZ E350
Component ENGINE
Date of Incident
Date Filed
Mileage 28,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNED A 2016 MERCEDES-BENZ E350. WHILE DRIVING 5 MPH, A STRONG ODOR OF FUEL ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITIONING SYSTEM. DIRECTLY AFTERWARDS, THE CONTACT HEARD THREE EXPLOSIVE NOISES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER, OPENED THE HOOD, AND NOTICED FLAMES UNDER THE HOOD. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. MERCEDES-BENZ NATIONWIDE IN MIAMI, FLORIDA AND MANUFACTURER WERE MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. *TT *TR

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