NHTSA Complaint #11064254 — 2012 DODGE JOURNEY

POWER STEERING RETURN LINE BURST ON A COLD START 01/17/18 IN MOORHEAD MN AT ABOUT 0 DEGREES F. HE IS A NEW DRIVER AS OF 09/13/17 AND WAS SCARED AT AN INTERSECTION WHEN TURNING LEFT WITH ONCOMING TRAFFIC THAT THE VEHICLE WAS VERY HARD TO STEER. HE AVOIDED AN ACCIDENT NARROWLY. DESPITE MANY MANY MODELS OF THE DODGE JOURNEY VEHICLE BEING COVERED UNDER NHTSA CAMPAIGN #16V273000, HIS VEHICLE ISN'T. THIS TYPE OF MFR DEFECT SHOULD NOT BE PRESENTED LIVE IN TRAFFIC TO AN INEXPERIENCED DRIVER. HIS EXACT VEHICLE MODEL AND ENGINE ARE COVERED UNDER THE CAMPAIGN IF IT HAD A BLOCK HEATER? THE LACK OF BLOCK HEATER HAD NOTHING TO DO WITH THIS FAILURE AND OWNERS OF THIS VEHICLE SHOULD HAVE BEEN NOTIFIED.