NHTSA Complaint #11187273 — 2012 DODGE JOURNEY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11187273 |
| Vehicle | 2012 DODGE JOURNEY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 87,756 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
ON MULTIPLE OCCASIONS OVER THE PAST TWO OR THREE MONTHS, MY VEHICLE LOSES ALL POWER, AND AT SAME TIME THE POWER STEERING GOES OUT AND BRAKES HAVE TO PUSHED EXTRA HARD TO GET THEM TO WORK. THIS HAS HAPPENED WHEN DRIVING UNDER 40 MPH IN TOWN. IT HAS HAPPENED MOST OFTEN WITHIN THE FIRST 5 MINUTES OF STARTING THE CAR, BUT TODAY IT HAPPENED AFTER I HAD BEEN DRIVING 30 MINUTES ON THE HIGHWAY AND THEN IN TOWN FOR SEVERAL MINUTES. IT HAS HAPPENED WHEN SLOWING DOWN, WHEN ACCELERATING, OR WHEN GOING STABLE SPEED, AS WELL AS BEFORE A TURN, AFTER A TURN, OR WHILE GOING STRAIGHT. I HAVE BEEN ABLE TO PULL OVER TO SIDE OF ROAD AND STOP, PUT CAR IN PARK, AND RESTART IT. WE TOOK THE CAR TO A LOCAL CAR REPAIR SHOP TWICE, AND THEY COULD FIND NOTHING WRONG AFTER HOOKING IT TO THEIR COMPUTER. THE CAR HAS 87,756 MILES ON IT. I AM CONCERNED THAT THIS IS UNSAFE, AND I'M WORRIED IT COULD HAPPEN AT A DANGEROUS INTERSECTION OR AT HIGHWAY SPEEDS.
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