NHTSA Complaint #11063492 — 2012 DODGE DART

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11063492
Vehicle	2012 DODGE DART
Component	ENGINE
Date of Incident	January 15, 2017
Date Filed	January 18, 2018
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 30 MPH, THE "GEAR NOT AVAILABLE SWITCH TO NEUTRAL DRIVE IN REVERSE" MESSAGE ILLUMINATED. WHEN THE CONTACT PLACED THE GEAR INTO REVERSE, THE VEHICLE FAILED TO MOVE AND "SERVICE TRANSMISSION" ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO BUD CLARY AUBURN CHRYSLER DODGE JEEP RAM (2925 AUBURN WAY N, AUBURN, WA 98002) WHERE THE TRANSMISSION MODULE AND GEAR SHIFT MODULE WERE REPLACED; HOWEVER, THE SAME FAILURE OCCURRED THE NEXT DAY. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.

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