NHTSA Complaint #11062731 — 2010 MAZDA CX9

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11062731
Vehicle	2010 MAZDA CX9
Component	ENGINE
Date of Incident	January 8, 2018
Date Filed	January 14, 2018
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I WAS DRIVING MY CAR WHEN THE TRANSFER CASE ON MY 2010 CX9 BROKE AT 109.000 MILES AND SPLINE GEAR IS WORN OUT. OVERWHELMING OIL SMELL COMING BACK INTO CAR ALONG WITH HORRIBLE GRINDING NOISE. TOOK TO MY MAZDA DEALER, MAZDA WASN'T SURE IF THEY COULD FIX, SUGGESTED REPLACING TRANSMISSION. MAZDA TRIED TO FIX THE TRANSFER CASE ISSUE, BUT COULD HAVE HUMMING NOISE. INSTEAD OF HUMMING NOISE, AFTER ONE DAY OF RECEIVING MY CAR BACK, TRANSMISSION IS FAILING. ALREADY PUT $2200 INTO THIS REPAIR, BUT WAS TOLD THE TRANSMISSION COULD FAIL AT ANY TIME. I FIND THIS HARD TO BELIEVE AFTER I PUT MY CAR IN FOR SCHEDULED MAINTENANCE ALL THE TIME AND TAKE GREAT CARE OF MY CAR.

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