NHTSA Complaint #11039779 — 2010 MAZDA CX9

TAKATA RECALL I HAVE A MAZDA CX9 2010, I GOT NO INDICATION THAT THERE WAS A PROBLEM WITH MY WATER PUMP. THE CARE DID NOT OVER HEAT, IT DID NOT STALL AND I WAS NO STEAM COMING FROM THE CAR. I DROVE MY VEHICLE TO THE OTHER SIDE OF THE WATER MORE THAN 20 MILES FROM MY HOME, SO THAT I COULD GO TO WORK. IF IT WERE NOT FOR THE PHARMACIST AT MY JOB I WOULD HAVE GOTTEN IN MY CAR AND DROVE OFF. HE NOTICE A PUDDLE UNDER MY CAR AND ASKED ME TO COME OUTSIDE SO HE COULD INVESTIGATE THE SITUATION FURTHER. HE SAW WHERE THE FLUID WAS COMING FROM AND WENT UNDER THE CAR TO TOUCH THE FLUID AND FOUND THAT IT WAS MY ANTI-FREEZE. IF I KNEW I HAD A PROBLEM I WOULD HAVE NEVER DRIVEN THE CAR THAT FAR FROM HOME. I GOT A QUOTE FROM THE DEALER THAT IT WOULD COST ME $2050 TO REPAIR THE WATER PUMP. AS I DID RESEARCH, I FOUND THAT THIS IS SOMETHING THAT GOES ON WITH THESE VEHICLES AND THERE IS NO REAL WAY AROUND HAVING TO PAY THE DEALER THAT TYPE OF MONEY TO REPAIR THE PROBLEM BECAUSE OF THE WAY THE PUMP IS PLACED INSIDE OF THE ENGINE CAVITY. AT THIS POINT I DO NOT KNOW WHAT TO DO BECAUSE I DO NOT HAVE THE MONEY FOR THIS TYPE OF REPAIR ON A VEHICLE THAT WAS DESIGNED TO SCREW ME OVER. I WISH I DID MY RESEARCH BEFORE BUYING THIS VEHICLE. IF I HAD THE CHANCE TO DO IT ALL OVER AGAIN I WOULD NOT PICK A VEHICLE THAT REQUIRES ONLY THE DEALER TO REPAIR IT. I THINK THAT THIS IS UNFAIR FOR ANY CONSUMER TO HAVE TO PAY THAT AMOUNT OF MONEY BECAUSE OF THE DAMAGE THE WATER PUMP HAS DONE TO THE ENGINE BECAUSE OF ITS PLACEMENT. I AM SO UPSET AND NOT HAPPY ABOUT HOW MY FIRST CAR (THAT I LOVE) EXPERIENCE HAS TURNED OUT. I THANK GOD THAT I WAS NOT ON THE HIGHWAY. I COULD HAVE DIED THAT DAY.