NHTSA Complaint #11062729 — 2010 BMW 328I

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11062729
Vehicle 2010 BMW 328I
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 77,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

MY BMWS BATTERY COMPARTMENT IN THE TRUNK WAS FLOODED WITH WATER. THIS CAUSED SHORTING OF THE BATTERY. THE CAR STALLED AND BECAME SUDDENLY INOPERABLE. EVEN THE TRUNK COULD NOT BE ACCESSED FOR A LONG TIME AS ALL THE BATTERY CONNECTIONS WERE LOST. THE BMW SERVICE TECHNICIAN WHO WORKED ON THE CAR SAID THAT THIS COULD HAVE LED TO A SERIOUS BATTERY EXPLOSION. FORTUNATELY, THE STALLING HAPPENED IN MY DRIVE WAY, BUT IT COULD HAVE HAPPENED WHILE DRIVING ON THE ROAD ALSO. THE CAR WAS SERVICED AS PER BMW'S RECOMMENDATION. BUT STILL THE FLOODING IN THE BATTERY COMPARTMENT WAS NEVER FOUND. IT'S A SERIOUS RISK FOR ANY DRIVER. ANY BATTERY EXPLOSION OR STALLING CAN LEAD TO SUDDEN LOSS OF CONTROL AND CAN ALSO BE FATAL. THIS SEEMS TO BE A PROBLEM WITH MANY BMW OWNERS, BUT BMW HAS FAILED TO RECOGNIZE THIS AS AN ISSUE. PLEASE REFER TO THE FOLLOWING FORUM WHERE OTHER OWNERS HAVE ALSO COMPLAINED (HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=666420). I HAVE ATTACHED THE BMW SERVICE PERSON'S REPORT AND FIX TO THE ISSUE. I AM HOPING BMW FIXES THIS ISSUE IMMEDIATELY SO THAT NO OTHER DRIVER FACES THE RISK OF BATTERY EXPLOSION WHILE DRIVING. THANK YOU FOR LOOKING INTO THIS.

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