NHTSA Complaint #11497509 — 2010 BMW 328I

2010 328i bmw That I own. Vehicle will not start. I had to leave it where it sits as we speak at my baby mamas apartment complex in Lacey Washington. Very dangerous and strong smell a burning smell I am finally after getting the trunk open come to find out that my battery was more than just “smoldering” and the positive terminal was melted all the way to the point where we panic and I had to disconnect it because it was red hot actually the bolts are melted together im sure and probably won’t be coming apart. I had to leave my key in the ignition and I left the car there after speaking to the apartment complex managers asking them not to do it. I’ve been trying to contact the BMW dealer and ask them what my next step is and getting it fixed as there is an active Recall on it because of the PCV valve not being up to specifications and could cause a short and “an extremely rare cases can you catch fire. Which unfortunately happen to be my luck. The car is still in Lacey Washington and I don’t know whether to get it towed to the dealer in Tacoma Washington being that the guy on the phone was a complete a******* and told me to not get it towed there that they’re just going to get it towed out of there. At this point I do not know what to do but I need help in expressing the amount of Beyond safe and liability on this recall through BMW to