NHTSA Complaint #11471067 — 2010 BMW 328I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11471067
Vehicle 2010 BMW 328I
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

1.) What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: My motor/engine gave out on me. No the vehicle is not available due to the fact that it was towed and too expensive for me to take out of the impound. My vehicle was then taken from me since I couldn’t pay to have it taken out ! 2.) How was your safety or the safety of others put at risk? ANSWER: I was put at risk by being broken down on the side of the turnpike/highway in my state for over an hour without a cell phone to call for help. I had no choice but to accept a ride from a stranger, putting my life at jeopardy for a second time 3.) Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: Im not familiar with the details of this question. But yes the dealer was made aware 4.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: The car was brought to a bmw dealership where nothing was done to resolve the problem Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER: YES

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