NHTSA Complaint #11062574 — 2016 MERCEDES-BENZ SPRINTER 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11062574
Vehicle	2016 MERCEDES-BENZ SPRINTER 3500
Component	ELECTRICAL SYSTEM
Date of Incident	July 26, 2017
Date Filed	January 13, 2018
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

OUR VIEW WAS SUBJECT TO A RECALL (NHTSA NOTICE - 17V-262) WHICH INVOLVED THE RADIO/CELL PHONE VOLUME & FUNCTION CONTROLS MOUNTED IN THE STEERING WHEEL. WINNEBAGO'S FIX WAS JUST REMOVING THE CONTROL. WHICH WAS A SAFETY FEATURE IN THAT WE DIDN'T HAVE TO TAKE OUR EYES OFF THE ROAD TO ANSWER THE PHONE OR ADJUST THE RADIO. IT SEEMS UNACCEPTABLE THAT WINNEBAGO'S ONLY ACTION WAS TO REMOVE THE CONTROL AND NOT REPLACE IT! MINNESOTA'S AG'S OFFICE RECOMMENDED CONTACTING NHTSA AND FILE A COMPLAINT.

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