NHTSA Complaint #11062100 — 2008 FORD ESCAPE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11062100
Vehicle	2008 FORD ESCAPE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 2, 2018
Date Filed	January 11, 2018
Mileage	10,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

ELECTRIC STEERING ASSIST FAILURE -- SUDDEN AND COMPLETE FAILURE. ON HIGHWAY...OUTSIDE TEMP WAS 5 F ABOVE ZERO. TWO CHILDREN IN CAR (ONE YEAR OLD AND 3 YEAR OLD). WITHOUT WARNING (AND DURING A 45 DEGREE CURVE) THE STEERING ASSIST WENT OUT AND AT FIRST THE STEERING ASSIST ATTEMPTED TO CORRECT THE STEERING AND THAT MADE MATTERS WORSE -- HOLDING THE WHEEL STEADY AND CONTINUING THRU THE TURN WAS A CHALLENGE (AND, I AM 'STOUT' GUY!). GOT OFF THE HIGHWAY ASAP. THEN AN ELECTRIC BURN SMELL STARTED..STEERING COLUMN (?). GOT THE GRAND KIDS OUT OF THE CAR (INTO THE 5 DEGREE TEMP) IN A HURRY! CAR NOW IN THE SHOP . $2,000 REPAIR AND MAY NOT BE COMPLETE. WILL FIND OUT FINAL NUMBER TODAY.

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