NHTSA Complaint #11306952 — 2008 FORD ESCAPE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11306952
Vehicle	2008 FORD ESCAPE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	February 1, 2020
Date Filed	February 4, 2020
Mileage	99,777 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I OWN A 2008 FORD ESCAPE THAT HAS RECENTLY BEEN DIAGNOSED WITH A KNOWN RECALLED ISSUE WITH THE TORQUE SENSOR. ERROR CODE B2278. IT HAS CAUSED THE ELECTRIC POWER STEERING ASSIST TO TURN OFF. MY VEHICLE CURRENTLY HAS NO POWER STEERING DUE TO THIS ISSUE THAT HAS ALREADY BEEN RECALLED. MY VEHICLE FALLS UNDER THE MODEL AND YEAR THAT FORD RECALLED THE PART ON, HOWEVER THE FORD MOTOR COMPANY IS CLAIMING THEY HAVE NO RESPONSIBILITY IN THE REPAIR OR REPLACEMENT OF THE PART. LUCKILY I WAS AT A SLOW SPEED WHEN THE POWER STEERING WENT OUT AND DID NOT CAUSE AN ACCIDENT.

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#11342672 — August 1, 2020 — "STOP SAFELY NOW". IT DID A COUPLE TIMES WHILE DRIVING AND NOW IT WON'T TURN ON AT ALL.

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