NHTSA Complaint #11062007 — 2013 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11062007
Vehicle	2013 TOYOTA SIENNA
Component	STEERING
Date of Incident	March 1, 2017
Date Filed	January 10, 2018
Mileage	56,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE A 2013 TOYOTA SIENNA AND NOTICED A CLICKING/KNOCKING SOUND WHENEVER I'M TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT WHILE IN MOTION. I THOUGHT IT WAS THE CV BOOT AND SO I BROUGHT MY CAR TO TWO LOCAL SHOP MECHANIC BUT THEY COULD NOT FIND THE ISSUE. I HAVE CHECKED ONLINE AND FOUND SOMETHING THAT MIGHT BE THE CAUSE OF THIS KNOCKING SOUND. I SAW IN ONE TOYOTA SIENNA FORUM TALKING ABOUT THE ISSUE WITH THEIR "STEERING INTERMEDIATE SHAFT" WHERE ONE OF THE OWNER HAVE THIS ISSUE. THE MILEAGE OF MY VAN IS 104900 JUST PASS THE WARRANTY OF 100K BUT STILL LESS THAN 5 YEARS BY APRIL OF THIS YEAR. I KNOW THEIR WARRANTY POLICY IS WHICH EVER COMES FIRST. AND I'VE NOTICED THIS ISSUE 10 MONTHS BEFORE MY MILEAGE GOES MORE THAN 100K BUT I DID NOT PAY ATTENTION ON THIS BECAUSE I THOUGHT IT'S GONNA GO AWAY. I LIVE IN ONTARIO CANADA.

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