NHTSA Complaint #11061419 — 2013 FORD EXPLORER

ON TWO SEPARATE OCCASIONS WHILE IN PARK...THANK GOODNESS.. MY STEERING WHEEL LOCKED UP WHERE I COULD NOT TURN THE WHEEL RIGHT OR LEFT, OR JUST SLIGHTLY BECAUSE THE STEERING WHEEL WAS TO HARD TO TURN. THE THIRD OCCASION WAS WHILE DRIVING, VEHICLE IN MOTION, AND ALL OF A SUDDEN THE STEERING LOCKED UP AGAIN...LUCKILY I WAS ABLE TO PULL OVER AND RESTART THE VEHICLE AND THAT SEEM TO FIX THE ISSUE. TO ME THIS ISSUE SEEMS TO BE A MANUFACTURE DEFECT AND NOT A SIMPLY WEAR AND TEAR OF THE VEHICLE. I WILL BE GETTING THIS ISSUE FIXED SOON, AS NOT TO CAUSE AN ACCIDENT, HOWEVER I STRONGLY RECOMMEND THIS ISSUE BE LOOK INTO FOR THE MOST IMPORTANT REASON OUR SAFETY, BUT I ALSO DON'T THINK THAT WE THE CONSUMER SHOULD BE PAYING FOR FAULTY PRODUCTS BECAUSE SOMETHING WITH THE MANUFACTURE WAS NOT DONE RIGHT OR WAS NOT INSPECTED FURTHER. FIRST INCIDENT HAPPEN AROUND MAY OF 2017 TO CURRENT. *BF THE CONSUMER REQUESTED AN EXPLANATION AS TO WHY THE VEHICLE WAS NOT INCLUDED IN THE RECALL.*JS *TR