NHTSA Complaint #11061406 — 2010 DODGE JOURNEY

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE HORN INADVERTENTLY HONKED. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135 (734) 421-5700 WHERE THE HORN WAS DISCONNECTED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION, THE KEY WAS STUCK IN THE IGNITION AND HAD TO BE FORCEFULLY REMOVED. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO OPERATE AND DRAINED THE BATTERY. THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 51,284.