NHTSA Complaint #11058348 — 2011 BMW 328I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11058348
Vehicle	2011 BMW 328I
Component	ENGINE
Date of Incident	December 21, 2017
Date Filed	January 3, 2018
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE CAR WOULD RUN ROUGH AND THE SERVICE ENGINE LIGHT CAME ON. THE VEHICLE GOT PROGRESSIVELY WORSE UNTIL IT WASN'T DRIVABLE. I TOOK IT TO THE BMW DEALER AND THEY SAID THE BOLTS ON THE EXHAUST VANOS UNIT FELL OUT AND IT WOULD BE $4,000 TO REPAIR IT. BECAUSE THE VEHICLE HAS A BRANDED TITLE THEY WOULD NOT COVER IT UNDER THE EXTENDED WARRANTY. APPARENTLY, THIS IS A COMMON PROBLEM FOR THIS VEHICLE. 156,000 WERE RECALLED AND AN ADDITIONAL 170,000 WERE SUPPOSED TO BE COVERED UNDER AN EXTENDED WARRANTY. EVIDENTLY MY VEHICLE WAS PART OF THE 170,000 BUT BMW REFUSES TO HONOR THE WARRANTY. PLEASE HELP

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