NHTSA Complaint #11058065 — 2014 CHEVROLET IMPALA SEATS

Complaint Details

ODI Number	11058065
Vehicle	2014 CHEVROLET IMPALA
Component	SEATS
Date of Incident	March 20, 2017
Date Filed	January 2, 2018
Mileage	39,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE HEADLIGHTS TURNED OFF AND ON. THE CONTACT MADE AN APPOINTMENT WITH MIKE SMITH BUICK GMC (6014 S TRANSIT RD, LOCKPORT, NY 14094, (716) 625-8235) FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED LAST YEAR. THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE, AND THE WIRES WERE BURNT AND CORRODED. THE CONTACT STATED THAT THE ELECTRICAL WIRING HARNESS WAS REPLACED. THE MANUFACTURER WAS NOTIFIED BY A LETTER THAT WAS MAILED BY THE CONTACT, BUT NO RESPONSE WAS RECEIVED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

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