NHTSA Complaint #11057932 — 2014 HONDA CR-V

MY 2014 CR-V EX-L BEGAN TO GIVE ME STARTING PROBLEMS SINCE LATE 2016. IT OCCURS RANDOMLY, AND CAN OCCUR EITHER IN MORNING OR DAYTIME. THE FIRST TIME IT OCCURRED AND I TOOK IT TO HONDA DEALERSHIP THEY BLAMED IT ON SOME CHARGING SOFTWARE ISSUE AND SAID THEY FIXED IT BY INSTALLING A SOFTWARE UPDATE. IT WORKED FINE FOR A FEW WEEKS AFTER BUT THE PROBLEM REOCCURRED LATER. IT CAN HAPPEN IN SUMMER OR WINTER, AND TOTALLY RANDOMLY. HONDA DEALER SERVICE ASSURED ME MULTIPLE TIMES THEY CAN'T FIND ANY PROBLEM WITH BATTERY OR ELECTRICAL SYSTEM. AT THIS POINT I AM TOTALLY AT LOSS ABOUT WHAT TO DO. I CAN GET A NEW BATTERY, BUT WHAT AM I GOING TO DO IF THE SAME PROBLEM OCCURS AGAIN. I CAN NEVER PREDICT WHEN OR HOW IT WILL SHOW UP. IT CAN START WITHOUT ANY PROBLEMS EVEN ON A REALLY COLD DAY, OR IT WOULD NOT START AFTER I MAKE A 20 MINUTE STOP AT THE GROCERY STORE. NEVER EXPECTED THIS WHEN I BOUGHT A HONDA.