NHTSA Complaint #11057832 — 2008 CHRYSLER PACIFICA STRUCTURE:BODY

Complaint Details

ODI Number	11057832
Vehicle	2008 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	June 25, 2017
Date Filed	January 1, 2018
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

MOTOR MOUNTS & CRADLE ROT ARE KNOWN PERVASIVE ISSUES WITH 2008 PACIFICAS (& OTHER YEARS). THERE IS NO INSPECTION OR MAINTENANCE REQUIRED PER THE MAINT. BOOKLET NOR SHOWN ANYWHERE SO DEALERS NEVER INSPECT THEM THEREBY LEAVING UNSUSPECTING OWNERS/DRIVERS IN A POTENTIALLY DANGEROUS CRASH SITUATION. MY BAD MOTOR MOUNTS WEREN'T NOTICED UNTIL 101K MILES & COST $1,200 TO REPLACE. THE DEALER STATED IT WAS A SERIOUS SAFETY ISSUE AT THAT POINT SO A MANDATORY REPAIR. IN JUST 12 SHORT MONTHS, THEY REQUIRED REPLACEMENT AGAIN. I NOW HAVE NO CONFIDENCE IN THE SAFETY OF THE MOTOR MOUNTS AFTER HAVING HAD (3) SETS IN 116K MILES (ORIGINAL + 2 REPLCMTS).

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Other STRUCTURE:BODY Complaints

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#10947671 — January 25, 2017 — MOTOR MOUNTS RUSTED OUT & NEEDED TO BE REPLACED (100K MILES) EVEN THOUGH THESE DO NOT REQUIRE ANY TYPE OF MAINTENANCE...

#10906804 — September 15, 2016 — I BOUGHT THIS CAR FROM THE ORIGINAL OWNER IN 2009 WITH 38K MILES ON IT. SINCE THEN, I HAVE HAD TO REPLACE THE ENGINE...

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