NHTSA Complaint #11536273 — 2008 CHRYSLER PACIFICA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11536273
Vehicle 2008 CHRYSLER PACIFICA
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WY

Consumer Description

The car runs out of gas when there is gas in it - the fuel system doesn't recognize the fuel. It is a known problem with this vehicle/fuel system (you can google it). It is difficult to add fuel to the car, as a vapor lock is created and causes the stations pump to shut off. I need to hold the nozzle 1/2 way out of the tank and dribble it in for the tank to fill. 1) this allow more gas fumes in the air 2) creates the danger of spilled fuel 3) makes it impossible to gas up the car in states that have the vapor covers. The gas gauge gets to 1/2 a tank, then drops to 0 immediately. Even with monitoring the mileage, the car 'ran out of gas' long before it should have. After being stranded and calling AAA, they brought me 2 gals. I went immediately to the gas station to fill up, and the tank was overfilliing and spilling on the ground after only putting 10 gallons in it (the vehicle has a 23 gal tank) The fuel system has a maufacturers defect, the fix for which should be the responsibility of the manufacturer. I have had my mechanic check it and he cannot figure out the problem other than replacing the whole faulty system. This is the car my teenage daugher drives. It is dangerous for her to be stranded on the side of the road. It is dangerous to have fuel spilling at the gas pump, It is

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