NHTSA Complaint #11057731 — 2011 VOLKSWAGEN TIGUAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11057731
Vehicle	2011 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	October 16, 2017
Date Filed	December 31, 2017
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WE WERE DRIVING THE CAR AND THE ENGINE SEIZED AND SHUT DOWN COMPLETELY AS WE WERE IN MOTION. UNABLE TO START ENGINE AGAIN. AT 52,000 MILES, THE VW MOHEGAN LAKE MOTORS TOLD US THAT THE ENGINE NEEDED TO BE REPLACED FOR $8K. RESEARCH INDICATES IT HAD BEEN A KNOWN PROBLEM WITH VW ISSUING TECHNICAL SHEETS ABOUT THE ENGINE IN THESE MODELS AND HAVING THE SAME ISSUE. THEY REFUSED TO PAY BECAUSE NO LONGER UNDER WARRANTY WHICH HAD ENDED A MONTH BEFOREHAND.

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