NHTSA Complaint #11057176 — 2009 BMW X5

TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING, THE CONTACT SMELLED SOMETHING BURNING FROM THE AIR CONDITIONING VENTS AND SMOKE BEGAN TO FILL THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE OCCURRED NUMEROUS TIMES, WHICH RESULTED IN A CRASH. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (BMW OF SOUTH ATLANTA, 4171 JONESBORO RD, UNION CITY, GA 30291 (770) 969-0755). THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.