NHTSA Complaint #11057040 — 2013 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11057040
Vehicle 2013 FORD FOCUS
Component STEERING
Date of Incident
Date Filed
Mileage 39,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

MY POWER STEERING ASSIST MODULE WAS FAILING INTERMITTENTLY THROUGH OCTOBER/NOVEMBER 2016. FINALLY IN DECEMBER 2016 IT DECIDED TO FAIL COMPLETELY. LUCKILY I WASN'T ON THE ROAD, IT FAILED AFTER PARKING THE CAR AND HAS BEEN UNDRIVABLE EVER SINCE. I CAN START IT, ROLL IT FORWARDS AND BACK IN A STRAIGHT LINE, BUT THE STEERING IS LOCKED AND WON'T BUDGE. I HAVE A LITTLE OVER 39000 MILES ON IT AND IS JUST OUT OF WARRANTY BECAUSE OF THAT.

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