NHTSA Complaint #11056148 — 2016 LEXUS RX350

TL* THE CONTACT OWNS A 2016 LEXUS RX350. WHILE ATTEMPTING TO APPLY THE BRAKES, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. ALL THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED AND COULD NOT BE DRIVEN. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE LEGS, CHEST, AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT CALLED LEXUS OF TOWSON (1040 YORK ROAD, TOWSON, MD 21204; 410-769-9400) WHO INFORMED THE CONTACT THAT THEY WERE NOT FAMILIAR WITH THE VEHICLE HAVING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.