NHTSA Complaint #11406705 — 2016 LEXUS RX350 UNKNOWN OR OTHER

Complaint Details

ODI Number	11406705
Vehicle	2016 LEXUS RX350
Component	UNKNOWN OR OTHER
Date of Incident	April 6, 2021
Date Filed	April 6, 2021
Mileage	57,294 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

KNOCKING SOUND COMING FROM THE ENGINE AT ~50K MILES. TOOK IT TO A LEXUS SERVICE CENTER AND WAS INFORMED THAT THE SOUND WAS FROM A FAILING BRAKE VACUUM PUMP. IF NOT ADDRESSED, THE FAILING PUMP COULD MAKE BRAKING THE VEHICLE EXTREMELY DIFFICULT AND POTENTIALLY CAUSE AN ACCIDENT. THE 2017 RX350S HAVE A RECALL FOR THIS EXACT ISSUE BUT NOTHING FOR THE 2016 RX350S. DISAPPOINTED THAT A VEHICLE THAT HAS BEEN DILIGENTLY MAINTAINED WITH ONLY ~50K MILES IS ALREADY HAVING ISSUES WITH FAILING PARTS THAT COULD CAUSE A SERIOUS ACCIDENT.

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