NHTSA Complaint #11056099 — 2012 HYUNDAI GENESIS

WHEN APPLYING BRAKES WHETHER ON RESIDENTIAL STREETS, BACKING OUT OF THE GARAGE OR ON THE HIGHWAY THE BRAKE PEDDLE CONTINUES TO SINK TO THE FLOOR AND ONLY PROVIDES VERY LITTLE STOPPING POWER (SOMETHING LIKE A COASTING STOP). SINCE THIS RECENTLY STARTED HAPPENING I HAVE DISCOVERED THAT PUMPING THE BRAKES HELPS TO GET BETTER STOPPING RESULTS BUT IT IS NOW SCARY TO DRIVE. I HAD THE BRAKE FLUID REPLACED AS A RESULT OF HYUNDAI'S CAMPAIGN 114 RECALL IN JULY OF 2014, HOWEVER I AM NOW EXPERIENCING WHAT APPEARS TO BE CONSISTENT BRAKE FAILURE. I HAVE CONTACTED HYUNDAI CONSUMER AFFAIRS AND THEY BASICALLY STATED THAT BECAUSE I HAD THE CAMPAIGN 114 RECALL DONE THAT THERE IS NOTHING ELSE THEY CAN DO REGARDING THE POSSIBLE HECU MODULE FAILURE AS A RESULT OF DETERIORATION DUE TO THE DOT-3 BRAKE FLUID EXPOSURE. I ALSO FIND IT HARD TO ACCEPT THAT THE HECU MODULE WAS TAKEN OFF AND THE VALVES INSPECTED BY THE DEALER AS PART OF THE RECALL. I SINCERELY BELIEVE THAT THIS ISSUE WAS NEVER RESOLVED ON THE ORIGINAL 114 RECALL AND NOW I AM RESPONSIBLE FOR THE REPAIR COST AS HYUNDAI IS REFUSING TO COVER THIS UNDER WARRANTY. MY CAR HAS 74K MILES ON IT. SOMETHING NEEDS TO BE DONE AS ANYONE DRIVING ONE OF THESE VEHICLES IS IN VERY SERIOUS DANGER OF SEVERE INJURY OR DEATH TO THEMSELVES OR OTHERS AS THIS CAR IS NOT SAFE TO DRIVE AS A RESULT OF AN OVERSIGHT BY HYUNDAI. *TR