NHTSA Complaint #11523083 — 2012 HYUNDAI GENESIS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11523083
Vehicle 2012 HYUNDAI GENESIS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Vehicle shuts off at red lights or when making very low speed turns. Indicator on dash shows 'KEY' symbol and sometimes battery symbol. I then have to shift to park or neutral to push button restart vehicle. Other times I'm parked with vehicle idling and it simply shuts off. This issue puts me at risk because it shuts off while driving on public roads with other vehicles. The repair shop can't find out why this is happening and the vehicle flashes no check engine light and there are no stored codes. This began a couple months after I had a new battery installed in the vehicle and put a new battery in the key fob. Vehicle now, no longer recognizes key fob. I have to manually insert key fob into a key fob slot inside vehicle in order to crank it. This seems to be an issue with the 2012 model Genesis, as I have read on several online forums of other owners experiencing the same problem.

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