NHTSA Complaint #11055973 — 2005 DODGE RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11055973
Vehicle 2005 DODGE RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 94,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I WAS DRIVING ON THE HIGHWAY, SLOWING DOWN TO GET OFF THE EXIT, DOING APPROXIMATELY 40-45 MPH. I MY PASSENGER AND I HEARD SOME STRANGE NOISES IN THE REAR AND THEN SUDDENLY THE REAR WHEELS LOCKED UP, CAUSING THE TRUCK TO BOUNCE AROUND VIOLENTLY. I BOUGHT THE TRUCK IN DECEMBER OF 2016, THIS INCIDENT HAPPENED MID NOVEMBER 2017. UPON DOING SOME RESEARCH I FOUND THE RECALL, AND FOLLOWED UP WITH SOME CALLS TO DEALERS. THIS ISSUE WAS SUPPOSEDLY RESOLVED IN MARCH 2016 IN PLYMOUTH, MASSACHUSETTS, I PURCHASED THE VEHICLE IN LEWISTOWN PENNSYLVANIA. MY TRUCK IS CURRENTLY SITTING AT A DEALERSHIP WHERE IT HAS BEEN SINCE DECEMBER 14, AND THEY TELL ME IT MIGHT NOT GET IN THE SHOP UNTIL AFTER THE NEW YEAR. I CONTACTED DODGE, THEY TELL ME THEY CAN NOT HELP ME UNTIL AFTER A DIAGNOSTIC. I AM REACHING OUT TO YOU IN THE EVENT THEY DENY MY CLAIM UNDER THE RECALL WARRANTY. THE SHOP MANAGER AT THE LOCAL DEALERSHIP TELLS ME EVEN WITH A DIAGNOSIS HE CAN'T SAY FOR CERTAIN THE RECALL WAS REPAIRED PROPERLY OR NOT, WHICH WOULD LEAVE ME WITH A HUGE BILL FOR SOMETHING I BELIEVE IS THEIR FAULT FOR NOT USING PROPER PARTS OR NOT REPAIRING THE PART PROPERLY UNDER A RECALL WARRANTY.

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