NHTSA Complaint #11055827 — 2007 CHEVROLET HHR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11055827
Vehicle 2007 CHEVROLET HHR
Component STEERING
Date of Incident
Date Filed
Mileage 102,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

GOOD DAY TO YOU. I OWN A RUST-COLORED 2007 CHEVROLET HHR. WHILE DRIVING HOME ONE AFTERNOON, (CAR WAS IN MOTION), THE POWER STEERING WARNING CAME ON IN THE WINDOW OF THE MESSAGE PANEL, AND IMMEDIATELY FOLLOWING, I HAD NO POWER STEERING. I CONTACTED KOONS USED CARS LOCATED IN SILVER SPRING, MD (I PURCHASED THE VEHICLE FROM THIS DEALERSHIP) TO MAKE AN APPOINTMENT. I TOOK THE CAR TO THE DEALERSHIP ON MY APPOINTMENT DATE, BUT WHEN I GOT THERE, A SERVICE REPRESENTATIVE BY THE NAME OF "JD" TOLD ME THAT I HAD TO EITHER LEAVE MY CAR OR BRING IT BACK THE FOLLOWING WEEK BECAUSE THEY WERE TOO BUSY, WHICH THEY FAILED TO TELL ME BEFORE DRIVING 45 MINUTES TO GET THERE. THE FOLLOWING WEEK, I CONTACTED OURISMAN CHEVEROLET LOCATED IN MARLOW HEIGHTS, MD TO MAKE AN APPOINTMENT. THEY TOLD ME IT WOULD COST $169.00 JUST TO LOOK AT IT. SEVERAL DAYS LATER, I VISITED THE DEALERSHIP AT WHICH TIME, I PURCHASED A 60A J-CASE FUSE, ONE OF THE MOST INEXPENSIVE THINGS THAT COULD POSSIBLY FIX THE PROBLEM. IT DIDN'T WORK. I AM GOING TO CONTACT SOME OTHER OFFICES TO SEE WHAT I CAN DO WITHOUT PAYING AN ARM AND A LEG. I HEARD ABOUT A POSSIBLE RECALL -- ANY TRUTH TO THIS? I NEED THIS CAR TO BE IN SAFE WORKING CONDITION. ****IT'S MY SCOOT-AROUND CAR!****

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