NHTSA Complaint #11055519 — 2017 CHRYSLER PACIFICA PLUG-IN HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11055519
Vehicle	2017 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	SERVICE BRAKES
Date of Incident	October 18, 2017
Date Filed	December 19, 2017
Mileage	1,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR WAS POWERED ON, PUT IN REVERSE AND WE BEGAN BACKING DOWN A STEEP DRIVEWAY. PART OF THE WAY DOWN THE MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND POWER BRAKES AND COULD NOT OPERATE THE GEAR SHIFTER. WE COULD NOT GET THE VEHICLE TO RESTART ON THE HILL BUT WERE ABLE TO ROLL DOWN TO THE BOTTOM. ONCE AT THE BOTTOM WE WERE ABLE TO RESTART THE VEHICLE NORMALLY.

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