NHTSA Complaint #11054928 — 2010 LEXUS HS 250 HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11054928
Vehicle	2010 LEXUS HS 250 HYBRID
Component	ENGINE
Date of Incident	June 5, 2017
Date Filed	December 15, 2017
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2010 LEXUS H250SH (NA). WHILE DRIVING UNKNOWN SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (JM LEXUS, 5353 W SAMPLE RD, MARGATE, FL 33071, 954-972-2000) WHERE IT WAS DIAGNOSED THAT THE BATTERY INVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO JM LEXUS AGAIN WHERE IT WAS DIAGNOSED THAT THE HYBRID BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT DECLINED TO PAY THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 117,000.

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