NHTSA Complaint #11054640 — 2016 HONDA PILOT

PASSENGER AND BACK LEFT PASSENGER WINDOWS EITHER CAME OFF TRACK OR TRACK BECAME "GUMMED UP". BOTH ISSUED OCCURRED WHILE IN MOTION AND WITHIN A FEW MONTHS OF EACH OTHER. WINDOW MADE THIS GRINDING NOISE WHEN LOWERING AND WOULD NOT GO BACK UP. NO INCIDENT WAS REPORTED OTHER THEN TAKING THE CAR TO THE HONDA DEALERSHIP TO GET AN ESTIMATE. THE GRINDING NOISE SOUNDS LIKE GLASS ON METAL WHEN WINDOW IS RAISED OR LOWERED. REQUIRED FIX FROM DEALERSHIP WAS A NEW TRACK INSTALLED AND WINDOW REGULATOR REPLACEMENT. REPAIRS WERE QUOTED AT $750 PER WINDOW. ONE WINDOW GOES BAD AND CHALK IT UP AS A FLUKE. SAME ISSUE ON BOTH WINDOWS...MANUFACTURER DEFECT!